Terms and conditions

Terms & Conditions

Last updated: [04/01/2026]

These Terms & Conditions govern your use of our website and the purchase of products from Encourage (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use our website.

1. About Us

Business name: Encourage Bodybuilding
Location / country of operation: United Kingdom
Contact email: [email protected]

2. Eligibility

By placing an order, you confirm that:

• You are at least 18 years old (or have permission from a parent or guardian)
• The information you provide is accurate and complete

3. Products

• All products are subject to availability.
• We make every effort to display product descriptions, colours, and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect the true colour of the product.
• We reserve the right to discontinue or modify products at any time without notice.

4. Pricing

• All prices are listed in GBP (£) unless otherwise stated.
• Prices may change at any time without notice, but changes will not affect orders that have already been confirmed.
• Shipping costs are not included in product prices and will be calculated at checkout.

5. Orders

• When you place an order, you are making an offer to purchase products subject to these Terms & Conditions.
• We reserve the right to refuse or cancel any order for any reason, including stock availability, errors in pricing or product information, or suspected fraud.
• You will receive an order confirmation email once your order has been accepted.

6. Shipping & Delivery

• We aim to dispatch orders within the timeframe stated in our Shipping Policy.
• Delivery times are estimates and are not guaranteed.
• We are not responsible for delays caused by couriers, customs, or circumstances beyond our control.
• Risk of loss passes to you once the order has been delivered to the address provided.

Please refer to our Shipping Policy for full details.

7. Returns & Refunds

• Returns are accepted in accordance with our Returns Policy.
• Items must be returned unworn, unwashed, and in their original condition unless faulty.
• Refunds will be issued to the original payment method once the return has been approved.

Your statutory rights under UK consumer law are not affected.

8. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within [1] day of delivery with your order number and clear photographs of the issue. We will arrange a replacement or refund in line with UK consumer law.

9. Intellectual Property

All content on this website, including logos, names and images, is the property of Encourage Bodybuilding and may not be copied, reproduced, or used without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or products.
• Our total liability shall not exceed the total value of the order placed.

Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to These Terms

We reserve the right to update or amend these Terms & Conditions at any time. Any changes will take effect once published on our website.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 [email protected]